What We Are Doing to Ensure a Safe Event and Getaway for All Attendees
We continue to monitor the recommendations from the CDC and follow the guidelines set by each state we are proud to call home to; Wisconsin, Ohio, Pennsylvania and Texas. The information continues to be fluid with frequent changes. What you see below now, likely won't be the same during your visit. But we are committed to this evolving process.
We want you to have confidence in your getaway with us. To focus on the family memories instead of the worry. We feel it’s important to give you as much information as possible about the things we are doing to ensure your safety.
The Kalahari Commitment to Clean
From our family to yours.
“Storms make trees take deeper roots”. As your family stays grounded and blossoms from this unforeseen storm, we will be proud to be a part of your roots once again, as we have for the past 20 years.
We are a family-run business. We work hard to do what is best for our guests and team. We can’t wait to welcome you back as soon as we are allowed to safely reopen our resorts.
Our entire team will be required to complete wellness and safety training. Training will include OSHA and CDC requirements. Temperature checks will be required for any associate coming on property. Any associates with a temperature higher than 100.4 will not be permitted on property.
We are communicating with visual and text messaging to remind guests to maintain a proper physical distance staying 6-feet from anyone not in your group. In addition, staggered guest service desks will be used when possible. We kindly ask only one family member checks in at the front desk.
Our sanitizing and wellness guidelines will be communicated and visible to our guests and associates. Guests may view our sanitation practices through our in-room TV sanitation station and online.
Chairs and loungers will be sanitized at the end of every day with hospital-grade disinfectant. Some of the chairs and loungers will be removed to aid in physical distancing. All chemicals and safety protocols used in the Waterpark meet and exceed industry standards.
Food and Beverage Safety
Restaurant occupancy will be dictated by local governance. All condiments and menus will be sanitized between each guest and/or single use condiments will be available. High touch areas such as pens, check presenters, order stations, chairs, highchairs, and handrails will be frequently sanitized with the use of hospital grade disinfectant.
Continental buffets and coffee breaks will focus on house-packaged, single use or refillable options. We are reconfiguring meeting room layouts to accommodate physical distancing best practices. Hybrid meeting offerings are available as well.
When you are ready – Welcome to Kalahari.
As more information becomes available, we will continue to make adjustments to support the safety and well-being of guests and associates. We take pride in the role we are playing to ensure the wellness of those we serve. We are looking forward to serving you and your family soon.
We have taken enhanced health and safety measures—for you, our other guests, and associates. You must follow all posted instructions while visiting Kalahari Resorts & Conventions and Tom Foolerys.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, or CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.
By visiting Kalahari Resorts & Conventions and Tom Foolerys, you voluntarily assume all risks related to exposure to COVID-19.
Let's keep each other healthy and safe.